Shipping and Delivery

Effective Date: 15/1/24

At Zarah Boutique, we strive to provide a smooth and hassle-free shopping experience. Please review our Shipping & Delivery Policy to understand how we handle orders, shipping, and delivery.

1. Shipping Coverage

  • We offer nationwide shipping across Pakistan.
  • International shipping may be available upon request (additional charges may apply).

2. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Custom and made-to-order items may take additional time, which will be communicated at the time of purchase.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Charges

  • Free Shipping is available on eligible orders.
  • Standard shipping rates apply for non-eligible orders and international deliveries.

4. Estimated Delivery Time

  • Within Pakistan: 3-7 business days (depending on location).
  • International Orders: 7-14 business days (subject to customs clearance).
  • Delays may occur due to weather conditions, courier issues, or peak seasons.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your order through our courier partner’s website.

6. Delivery Policy

  • Deliveries will be made to the address provided at checkout. Please ensure accurate details.
  • If you are unavailable at the time of delivery, the courier may attempt redelivery or contact you.
  • If an order is returned due to an incorrect address or non-availability, re-shipping charges will apply.

7. Damaged or Lost Packages

  • If your order is damaged during transit, contact us within 24 hours of receiving the package with images as proof.
  • If your package is lost, please inform us, and we will coordinate with the courier service to resolve the issue.

8. Contact Us

For any shipping-related inquiries, feel free to reach out:

📧 Email: zarahboutique700@gmail.com
📞 Phone:  +92 307 700 43 45
📍 Address: City Road Sargodha, Pakistan

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