Effective Date: 15/1/24
At Zarah Boutique, we strive to provide a smooth and hassle-free shopping experience. Please review our Shipping & Delivery Policy to understand how we handle orders, shipping, and delivery.
1. Shipping Coverage
- We offer nationwide shipping across Pakistan.
- International shipping may be available upon request (additional charges may apply).
2. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Custom and made-to-order items may take additional time, which will be communicated at the time of purchase.
- Orders placed on weekends or public holidays will be processed on the next business day.
3. Shipping Charges
- Free Shipping is available on eligible orders.
- Standard shipping rates apply for non-eligible orders and international deliveries.
4. Estimated Delivery Time
- Within Pakistan: 3-7 business days (depending on location).
- International Orders: 7-14 business days (subject to customs clearance).
- Delays may occur due to weather conditions, courier issues, or peak seasons.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order through our courier partner’s website.
6. Delivery Policy
- Deliveries will be made to the address provided at checkout. Please ensure accurate details.
- If you are unavailable at the time of delivery, the courier may attempt redelivery or contact you.
- If an order is returned due to an incorrect address or non-availability, re-shipping charges will apply.
7. Damaged or Lost Packages
- If your order is damaged during transit, contact us within 24 hours of receiving the package with images as proof.
- If your package is lost, please inform us, and we will coordinate with the courier service to resolve the issue.
8. Contact Us
For any shipping-related inquiries, feel free to reach out:
📧 Email: zarahboutique700@gmail.com
📞 Phone: +92 307 700 43 45
📍 Address: City Road Sargodha, Pakistan